2901 n holton st Milwaukee wi 53212,
2901 n holton st Milwaukee wi 53212,
Calls made by customers to the call centers are known as inbound calls. The purpose of the call could be for technical help or regarding information about products or services. Inbound call services are all about delivering remarkable services to customers. Every organization wants to satisfy its customers and they really want to achieve it through any means. You can get a call from your customer at any time and it is essential that you attend to them in a friendly manner to answer their queries.
THS has years of experience in inbound call center servicing, serving multiple industries, including real estate, travel, banking, retail, and more. We have a team of dedicated customer service agents who resolve the issues and queries of your customers efficiently by utilizing their expertise. We offer 24/7 coverage, having a capacity of up to 50 agents available at any time to provide support to your customers.
Up-selling and cross selling
Product information
Subscription renewal/cancelling
Order refunds and returns processing
Outsourcing is especially beneficial for smaller businesses, as they can’t put the burden on their budget by having an in-house call center. Outsourcing the work to professional and skilled agents can be the ideal choice for you. With THS, your clients get quick help from our expert agents. They are prepared to handle critical situations while managing quarrelsome clients. When customers get positive responses and support from a company, they develop trust for that brand and stay loyal to it.
